The health and safety of our customers and our team is our top priority. Our warehouse employees are screened daily as a safety precaution when they arrive for their shifts and there is a dedicated team established to sanitize high traffic areas, surfaces, and to enforce social distancing rules. It is already a general practice for our packers to wear gloves. Given these added layers of protection, you can rest assured that your products are protected and safe!
Our warehouses are operating normally however your package may experience delays with postal services. Our operations team is monitoring the situation and will inform you of updates directly from the carriers. Please refer to your package tracking information to receive the current status of your package.
Currently, international shipments are expected to have delays up to 1 - 3 weeks. It has been brought to our attention that the availability of cargo planes have significantly declined. As a result, all exports are being grounded longer than usual across all businesses.
Taking care of our health & wellness community is at the center of everything we do. As the novel coronavirus (COVID-19) continues to impact our communities, we are vigilant in monitoring this evolving situation. We believe spirit, unity and togetherness will be a strong force in getting through these uncertain times.